Have a question or need help? Our team is here to assist you. We typically respond within 2 hours during business hours.
Our headquarters
71-75 Shelton Street
London, WC2H 9JQ
Fill out the form below and we'll get back to you shortly.
After signing up, go to Settings > HMRC Connection and follow the authorization flow. You'll be redirected to HMRC to grant access, then back to TaxStats Source.
We support PDF, PNG, JPG, JPEG, and HEIC files. Maximum file size is 10MB per document. For bulk uploads, you can upload up to 50 files at once.
Our AI achieves 99%+ accuracy on standard receipts and invoices. Complex documents may occasionally need manual review. The AI learns from your corrections to improve over time.
You can edit transactions up until quarterly submission. After submitting to HMRC, you'll need to make adjustments in the next quarter or submit an amendment.
Phone support is available for Landlord Plus and Accountant plan customers. Sole Trader customers have access to email and chat support.
Support Hours
Monday - Friday, 9am - 5pm GMT